On-Site Support Smart Tech IT provides a call-out service with a dedicated engineer specifically and always assigned to your business, ensuring continuity of technical knowledge specific to your equipment, guaranteed within four hours for critical faults and eight hours onsite for all other IT issues Remote Support Smart Tech IT can access your PCs and servers via a secure access system to diagnose and repair most IT issues without requiring an engineer to call out to your premises. Consultation Smart Tech IT can provide a call out to your premises and perform a full IT infrastructure and systems review. We do full reporting to advise on any necessary or recommended improvements along with guided specifications and the most suitable brands